The Challenge

BC LDB was relocating alcohol distribution to a nearby town while rolling out new tools, equipment, and a Teksys warehouse management system.

With a veteran workforce averaging ~30 years of service and 24/7 operations, training had to drive real adoption without disrupting shifts.

Our approach

We built scenario-based eLearning that simulated the WMS so staff could practice safely before go-live.

At go-live, we paired teams with peer trainers who provided structured floor support and feedback—ensuring no shift was left behind as tools, processes, and workflows changed.

Results

Quickly and confidently adapt to new procedures.

Apply their system knowledge to solve problems.

Maintain service levels through challenging circumstances.

"Clearest Course's practical approach ensured that our employees were not only well-prepared but also confident. The transition was seamless."

★★★★★
LEN TONG - Inventory Manager